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Give You Paws?

Frequently Asked Questions:

  • What is needed to stay at Dog Rock Resorts?

    Before staying at Dog Rock all dogs must pass a socialization interview with our staff member, be current on vaccinations and spayed or neutered. All dogs are REQUIRED to be up to date on the following:

    • Rabies
    • Distemper (DHPP)
    • Bordetella Vaccine (Kennel Cough) within the past 6 months
    • Negative fecal test result within the past 6 months
  • How old does my dog have to be before staying at Dog Rock?

    Puppies should be vaccinated for rabies and distemper around 12 weeks. After they are vaccinated, they are welcome to enjoy our Puppy Day Care program which will prepare them for our other services and a long, happy, interactive life!

  • What is a full day care vs half day?

    If your dog stays with us for less than 6 hours, we will charge you for a half day. If your dog is with us for more than 6 hours, you will be charged for a full day.

  • What time does day care end? Is there a late charge?

    Group day care ends every day at 6:30 PM and we will begin winding down our guests for sleepy time. We would greatly appreciate if you would pick up your dog before 7 PM. If you pick up your dog after 7 PM there will be a late charge of $25.00. If you are not here by 9 PM, we will assume your dog is spending the night and we will tuck him or her into a private suite and charge you the overnight rate.

  • I may not be able to get there before closing time… will my dog have to spend the night?

    We would never want to deny you the pleasure of coming home to your dog! Our overnight staff is prepared to discharge at all hours in the event you are delayed. You may pick up your dog at any time, but after 9 PM you will be charged for an overnight suite as your dog will be resting in one! We ask that you let us know sooner than later that you are going to be delayed so we can prepare a suite for your dog.

  • If my dog is in group day care, does he play all day?

    Some dogs clearly have more energy than others but the fact is dogs get cranky, hungry and fed up just like we do! We do not believe in keeping dogs in group play all day. It is critical to provide periods of downtime throughout the day so your dog can unwind, enjoy a snack or any of our additional services.

  • Is someone monitoring the dogs at all times while they are in the play yards? Who will be monitoring the dogs?

    Yes. We will NOT be “checking in”, we will be present at all times and hands on! Our play yard supervisor’s primary responsibility is to maintain a healthy, stress free environment for the dogs in group play. He or she is carefully monitoring body language and behavioral cues with the idea to solve problems before they occur. We accomplish this by developing relationships with each and every dog who stays with us and learning his or her tendencies. We carefully select which dogs play together based on of size and temperament.

  • My dog is getting older or is simply not interested in playing with other dogs during the day… what will my dog’s day be like if he stays at Dog Rock?

    For dogs who enjoy time by themselves we offer private day care which includes four private walks throughout the day for bathroom breaks and two private play sessions in one of our private outdoor play yards. More walks, private play sessions and other additional services can always be purchased. *If you are interested in training your dog to be more comfortable around other dogs we can set up a consultation with our trainer.

  • My dog eats a specific food and must take medicine, is that okay?

    Yes, please bring your dogs favorite food and our staff is trained to administer medicine. We carefully follow instructions and ask you to be as detailed as possible. It is best to supply us with already labeled ready to serve portions if your dog is on a special diet.

  • My dog loves his own bed and blankie! Can I bring them with him so he is comfortable at night? Can I bring his favorite toy?

    Of course! Please feel free to bring anything you feel will make your dog more comfortable during his or her stay with us.

  • How close is the nearest animal hospital to Dog Rock Resorts in case of an emergency?

    County Animal hospital is across the street and Valley Cottage Animal Hospital is open 24 hours and 6 miles away. As a reminder, we have staff members on the premises 24/7.

  • Is there an additional charge for holidays?

    Yes. Depending on the holiday, there is an additional charge for Day Care and overnight boarding.

  • What if I have more than one dog?

    You will receive a 30% discount on your second dog if they stay in the same suite. If they prefer private suites, they will be charged full price.

  • How far in advance do I need to book services?

    As soon as possible. Especially over the Christmas and New Years holidays, we ask that you let us know at least one month ahead of time in order to guarantee a reservation.

Let's Meet!

To ensure the safety of every dog and the integrity of our "Dogs Come First" policy, we have a fun interview process.

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